The Ohio Heartland Community Action Commission's 2016-2017 Winter Crisis Program continues through March 31. The Winter Crisis Program (HEAP) is a heating assistance program that may provide a one-time payment toward a utility and/or bulk fuel service for those meeting the program eligibility requirements.
Appointments can be made by calling the automated appointment line at 1-866-861-6421. OHCAC also has a morning walk-in policy. The policy is as follows: (1) electric or gas customers must be in a shut off situation, or (2) bulk fuel, wood, coal or heating oil customers must have less than 25 percent of the fuel source on hand. Walk-In customers will be served daily on a limited first come first serve basis. Please be prepared to wait for assistance.
The PROGRAM REQUIREMENTS are as follows. The applicant must have:
- A Utility service that is currently off or in disconnection status for the gas and/or electric service.
- A utility service that needs started.
- 25 percent or less supply of bulk fuel (propane, fuel oil, wood, coal).
- Eligible applicant’s total household income must be AT or below 175 percent of the 2016 Federal Poverty Guidelines.
All applicants MUST provide the following documentation:
- Proof of citizenship
- Proof of income
- Both primary and secondary electric heating bills
- Proof of disability (if applicable)
- Social Security Numbers for all household members
- Copy of lease agreement or rent receipts
- Photo ID of primary applicant