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The original item was published from 1/4/2017 11:34:26 AM to 3/31/2017 5:00:06 PM.

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Utility Office

Posted on: January 4, 2017

[ARCHIVED] Winter Crisis Program Continues through March

The Ohio Heartland Community Action Commission's 2016-2017 Winter Crisis Program continues through March 31. The Winter Crisis Program (HEAP) is a heating assistance program that may provide a one-time payment toward a utility and/or bulk fuel service for those meeting the program eligibility requirements.

Appointments can be made by calling the automated appointment line at 1-866-861-6421. OHCAC also has a morning walk-in policy. The policy is as follows: (1) electric or gas customers must be in a shut off situation, or (2) bulk fuel, wood, coal or heating oil customers must have less than 25 percent of the fuel source on hand. Walk-In customers will be served daily on a limited first come first serve basis. Please be prepared to wait for assistance.

The PROGRAM REQUIREMENTS are as follows. The applicant must have:

  • A Utility service that is currently off or in disconnection status for the gas and/or electric service.
  • A utility service that needs started.
  • 25 percent or less supply of bulk fuel (propane, fuel oil, wood, coal).
  • Eligible applicant’s total household income must be AT or below 175 percent of the 2016 Federal Poverty Guidelines.

All applicants MUST provide the following documentation:

  • Proof of citizenship
  • Proof of income
  • Both primary and secondary electric heating bills
  • Proof of disability (if applicable)
  • Social Security Numbers for all household members
  • Copy of lease agreement or rent receipts
  • Photo ID of primary applicant

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