The Ohio Heartland Community Action Commission has announced the 2019-2020 Winter Crisis Program (WCP). The Winter Crisis Program (HEAP) is a heating assistance program that may provide a one-time payment toward a utility and/or bulk fuel service for those meeting the program eligibility requirements. 

The program begins Nov. 1, 2019 and runs through March 31, 2020. 

Appointments can be made by calling the automated appointment line at 1-866-861-6421 or online at capappointments.com. 

Eligibility requirements:

• A Utility service that is currently off or in disconnection status for the gas and/or electric service.

• A utility service that needs started or 25% or less supply of bulk fuel (propane, fuel oil, wood, coal).

• Total household income must be at or below 175% of the Federal Poverty Guidelines.

OHCAC has a morning walk-in policy. The policy is as follows: (1) electric or gas customers must be in a shut off situation; (2) bulk fuel, wood, coal or heating oil customers must have less than 25% of the fuel source on hand. Walk-In customers with all required documentation will be served daily in the mornings with all required documentation.