It is our understanding that utility customers have not received their monthly bill in the mail. Utility bills for November’s usage were sent to the Post Office on Dec. 4 as usual, to be mailed to customers. Bills should have arrived early last week.

The billing due date remains the same, which is Monday, Dec. 21.

If you have an online account, you can see your usage and the current amount due. We encourage customers who have not signed up for an online account to do so with our Online Portal.

You may also call the Utility Office at 419-468-6611 to get your current billing details. If you applied for a $100 utility credit last month, this will be applied to your account as long as you were eligible.