What do I do if I see downed power lines?
Most overhead power lines are not insulated. When lines from a utility pole fall to the ground, always assume they are energized and dangerous. Energized lines can be deceiving by appearing lifeless and harmless but do not touch the lines! Stay a safe distance away (50 feet or more). See our storm safety page for more important information on downed lines. If someone is in contact with a fallen line, don't try to rescue them because you risk becoming a victim yourself. Warn others to stay away and call 911 for help.

Show All Answers

1. How do I arrange for a meter to be removed if I am replacing my siding?
2. What do I have to do if I am upgrading or changing my electric service?
3. Who do I call to report tree limbs interfering with electric lines?
4. How do I report a street or traffic light not working?
5. Can I donate a Christmas tree?
6. What is a disconnect or main breaker? How do I use it?
7. What do I do if I see downed power lines?
8. What if the downed line is touching the car while I'm in it?
9. How do I handle an electrical shock?
10. How do I handle electrical fires?
11. How do I prevent an electrical "dig-in" when excavating on my property?
12. What do I do if I damage an underground electric line?
13. What do I do if I hear noises or sounds coming from power lines and transformers?
14. If my home becomes flooded, when are the electrical outlets safe to use?